FCM Travel Solutions has triumphed at the prestigious 2018 Business Travel Awards winning Best Travel Management Company (annual sales over £200M).
Organised in conjunction with Buying Business Travel Magazine, the Business Travel Awards recognise and celebrate the achievements of the travel industry’s leading businesses, teams and individuals, who have performed outstandingly in their chosen field over the last 12 months.
Each year categories are carefully chosen to reflect the range of areas and skills that lie at the heart of a successful travel firm or department. The independent panel of judges, made up primarily of business travel buyers, devote a considerable amount of their valuable time, to review and mark each entry in order to identify those worthy of winning one of these highly valued awards.
“We are absolutely thrilled and incredible proud to win this award. It’s a tremendous achievement as the Business Travel Awards is such a prestigious programme and the judging process is very rigorous and totally impartial,” said Jo Greenfield, UK General Manager, FCM Travel Solutions. “Winning Best TMC is a fantastic endorsement of FCM’s approach to delivering exceptional customer service, our industry-leading technology and the commitment and expertise of our people.”
FCM’s entry for Best Travel Management Company focussed on the company’s innovative approach to pioneering new technology and investment in transforming products and processes over the last 12 months in order to flex with the needs of FCM clients – managers, bookers and travellers – whilst staying true to FCM’s ethos of delivering exceptionally personal customer service.
Commenting on FCM’s winning submission the judges said: “FCM Travel Solutions is a company really embracing change, with a massive investment in people and technology, while remaining totally customer focused.”
The award was presented at a gala ceremony on 22 January 2018 at the JW Marriott Grosvenor House in London.